Privacy Policy

This policy explains what information Uncle Joe’s Roofing (“we,” “us”) collects through unclejoesroofing.com and its booking pages, how we use it and the choices you have. Uncle Joe’s Roofing is a DBA of Fortress Siding.

Information you give us

When you fill out a form or book an appointment on our site, we collect what you enter. That can include your name, phone number, email address, property address, the service you’re interested in and any notes you add.

We use this information to contact you about your request, schedule and confirm appointments, prepare quotes and provide our services.

Our forms and booking calendar are provided by LeadConnector (GoHighLevel), the customer relationship management (CRM) system we use. Information you submit through them is stored in that system.

Information collected automatically

We use Google Analytics to understand how people use our website — for example, which pages are visited and whether someone taps to call us, submits a form or books an appointment. Google Analytics uses cookies and collects information such as your browser type, device, approximate location and pages viewed. It does not give us your name or contact details.

Our embedded forms and calendar may also set cookies needed for them to work.

You can learn how Google uses this data at policies.google.com/technologies/partner-sites, and opt out with the Google Analytics opt-out browser add-on.

Text messages (SMS)

If you give us your mobile number and agree to receive text messages, we may text you about your inquiry, appointments, reminders and your project. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. See our Terms & Conditions for full SMS terms.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. The sharing described below excludes text messaging opt-in data and consent.

We do not sell your personal information. We share it only:

With service providers who help us run our business — such as our CRM and messaging provider, website hosting and analytics — and only as needed to provide their services to us.
With a financing partner, only if you ask to apply for financing.
When required by law, or to protect our rights or the safety of others.

How long we keep information

We keep your information as long as needed to respond to your request, provide our services, keep business records and meet legal obligations.

Your choices

You can ask us to access, correct or delete the personal information we hold about you, or to stop contacting you. Use the contact details below.

Children

Our website is not intended for children under 13, and we do not knowingly collect information from them.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed.